MapMe Privacy Policy

MapMe Privacy Policy Effective Date: 03/02/2025
This Privacy Policy describes how Mapme collects, uses, and shares information when you use the MapMe mobile application. This policy applies to all users of the App, including members of the ComeAid team and other individuals who request tracking.

Effective Date: 02/01/2025

This Privacy Policy describes how we collects, uses, and shares information when you use the MapMe mobile application (the "App"). This policy applies to all users of the App, including members of the ComeAid team and other individuals who request tracking.

1. Information We Collect

When you use MapMe, we may collect the following types of information:

Location Information: The App's core functionality relies on tracking your location. With your explicit permission, the App will collect your device's location data, including GPS coordinates, timestamps, and related location information. This data is essential for providing the tracking services you request.
Personal Information (if applicable): Depending on how the App is configured, we may collect personal information such as your name, username, and contact details if you choose to provide it. This might be necessary for account creation (if implemented), identification purposes, or for ComeAid team members to identify tracked individuals. We will only collect this information if you voluntarily submit it.
Usage Data: We may collect information about how you use the App, such as the duration of tracking sessions, the areas you visit, and any interactions you have with the App's features. This data helps us improve the App's performance and user experience.
Device Information: We may collect information about the device you use to access the App, including the device model, operating system, unique device identifiers, and mobile network information.

2. How We Use Your Information

We use the collected information for the following purposes:

Providing Tracking Services: Your location data is used to provide the real-time tracking functionality you request. This information is shared with authorized users (e.g., ComeAid team members) who have been granted permission to view the tracking data.
Improving the App: Usage data and device information help us understand how users interact with the App, identify areas for improvement, and optimize its performance.
Communication (if applicable): If you provide contact information, we may use it to communicate with you about the App, updates, or important notifications related to your tracking requests.
Safety and Security: We may use your information to ensure the safety and security of users, prevent unauthorized access, and investigate potential misuse of the App.

3. Sharing Your Information

We may share your information with the following categories of recipients:

Authorized Users (ComeAid Team): Location data collected during a tracking session will be shared with designated members of the ComeAid team who need access to this information for their operations.
Service Providers: We may engage third-party service providers to assist us with app development, hosting, data analysis, and other services. These providers will have access to your information only to the extent necessary to perform these services and are obligated to maintain its confidentiality.
Legal Authorities: We may disclose your information to law enforcement or other government agencies if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We will retain your location data only for as long as necessary to provide the tracking services you requested and for the purposes described in this Privacy Policy. Once a tracking session is closed, the associated location data will be [Specify data retention policy, e.g., deleted within a specified timeframe, anonymized, or retained for a specific period for analysis]. We will retain other types of information for as long as needed for the purposes for which it was collected.

6. Your Choices

Location Tracking: You have the choice to enable or disable location tracking at any time through your device settings. However, disabling location tracking will prevent the App from functioning as intended.
Contact Information: If we collect contact information, you may have the option to opt out of receiving certain communications from us.

7. Children's Privacy

The App is not intended for children under the age of [Specify Age]. We do not knowingly collect personal information from children under this age. If you become aware that a child has provided us with personal information, please contact us.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy within the App or through other reasonable means. Your continued use of the App following the posting of such changes constitutes your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
info@mapmebycomeaid.com